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Key Facts
summary

This provides a summary of the main features and limitations of the Craftinsure Ireland Ltd range of policies which are specifically designed to cover pleasure craft and protect pleasure craft owners against legal liability they may incur. These policies are administered by Craftinsure Ireland Ltd and are underwritten by Zurich Insurance plc. For full terms and conditions, please view our Sample Policies or contact us for further details.

Duration
The policy normally runs for 12 months and is renewable annually.

Governing Law
In the Republic of Ireland, the law allows both you and us to choose the law applicable to this contract. This contract will be subject to the law of the Republic of Ireland. The parties agree to submit to the exclusive jurisdiction of the Irish courts.

Applicable to all policies:
(See additional terms for Smallcraft, Racing Dinghy, Speedboat , RIB, Dayboat and Keel Boat, and Racing Yacht policies listed below).

The policies cover (see heading 'We will pay for.')
Loss or damage to the vessel and associated equipment as agreed up to the total value insured due to external accidental means, fire, explosion, negligence, malicious acts and other causes specified in the policy.
Theft of the vessel, or of equipment provided the theft follows forcible entry or removal by force.
Loss or damage whilst in transit by road within the UK for vessels up to 30'.
Claims against you by Third Parties up to a maximum of 3m any one event.

The policies do not cover (see heading 'We will not pay for')
Wear and tear, deterioration and depreciation
Third Party claims whilst in transit by road
Theft of outboard motors from the vessel unless attached with an anti theft device in addition to normal method of attachment
Sails, covers or canopies lost or damaged by the wind.
Loss or damage to the vessel or equipment caused by your recklessness or wilful misconduct
The cost of making good any defective workmanship.
Use of the vessel for anything other than private pleasure
The amount of any Excess stated in the policy (doubled in respect of damage to under water gear for Tidal Motor Boats, Speedboats and RIBs).

Important policy conditions:
The vessel and trailer must be maintained in a proper state of repair and seaworthiness/roadworthiness.
Deductions for wear and tear apply in respect of sails and covers over 3 years old (see policy for specific details).
You must exercise due care in safeguarding the vessel and equipment.
You must be able to supply the serial number of your outboard engine.

Additional terms applicable to Smallcraft, Racing Dinghy, Speedboat and RIB, Dayboat and Keel Boat, and Racing Yacht policies:

Smallcraft Policy
Cover also includes:
Loss or damage whilst in transit by road or ferry vessel.
Up to 30 days use on the Continent of Europe.
Cover excludes
Personal effects other than lifejackets and buoyancy aids.
Loss or damage whilst left unattended on moorings unless otherwise agreed.

Other important conditions
The maximum speed does not exceed 25 mph (23 knots).
The craft is not used for racing.
The craft must be securely tied to the ground when left in a dinghy park.

Racing Dinghy Policy
Cover also includes:
Full racing risks.
Loss or damage whilst in transit by road or ferry vessel.
Up to 30 days use on the Continent of Europe.

Cover excludes
Personal effects other than lifejackets and buoyancy aids.
Loss or damage whilst left unattended on moorings unless otherwise agreed.

Other important conditions
The dinghy must be securely tied to the ground when left in a dinghy park.

Speedboat and RIB policies
Cover also includes
Loss or damage whilst in transit by road or ferry vessel.
Liability to and of waterskiers and wakeboarders.
Up to 30 days use on the Continent of Europe.

Cover excludes
Loss or damage whilst left unattended on moorings unless otherwise agreed.
Theft of trailers or vessels left unattended on a trailer unless the trailer fitted with and securely locked by a wheel clamp and hitch lock.
Liability resulting from towing of toys such as inflatable "donuts" or "ringos".
Racing or speed trials.
Personal effects other than lifejackets and buoyancy aids.
Damage to propellers in use.
Loss or damage by fire or explosion if fitted with inboard engine(s) unless fitted with automatic fire extinguishers.

Other important conditions
The maximum speed does not exceed 50 mph (45 knots).
An experienced person aged 20 or over is on board and in charge when in use.

Dayboat and Keelboat Policy
Cover also includes
Loss or damage whilst in transit by road.

Racing Yacht Policy
Cover also includes
Loss or damage to sails, masts and spars whilst racing, limited to 2/3rds of the cost of repairs or replacement.

Where to notify a claim
Email us at claims@craftinsure.ie or call our claims helpline at +353 (0) 1 282 4633.

Our Complaints Procedure

We aim to provide a high standard of service that will leave you no cause for complaint. However, if you feel we have not net the high standard you would expect of us, any enquiries or complaints regarding your policy may be addressed to complaints@craftinsure.ie or by post to the Managing Director, Craftinsure Ireland Ltd, I Connawood Green, Old Connaught Avenue, Bray, Co Wicklow. Alternatively please call us on +353 (0) 1 282 4633.

If necessary, we will arrange for your complaint to be handled by Zurich Insurance plc or their representative, however, if this is the case, the below process will still apply.

If you wish to contact Zurich Insurance plc directly, please use the following contact details.

Call: +353 1890 400 300

Email: customerhelp@zurich.ie

Write: Zurich House, Ballsbridge Park, Dublin 4, Ireland

Many complaints can be resolved within 5 days of receipt

If we can resolve your complaint to your satisfaction within the first 5 business days of receipt, we will do so. Otherwise, we will keep you updated with progress and will provide you with our decision as quickly as possible (and in any case within 40 business days).

Next steps if you are still unhappy

After receiving our final response or if we have been unable to conclude our investigation within 40 business days, you may be able to refer your complaint to the Financial Services and Pensions Ombudsman (FSPO).

We will let you know if we believe the Ombudsman service can consider your complaint when we provide you with our decision.

The service they provide is free and impartial. We will provide full details of how to do this in our final response or holding letter.

The FSPO can be contacted as follows:

In writing: Financial Services and Pensions Ombudsman, 3rd Floor, Lincoln House, Lincoln Place, Dublin 2, D02 VH29

Telephone: 1890 88 20 90 or 00353 1 567 7000

E-mail: info@fspo.ie

Online: https://www.fspo.ie

Following this complaint procedure does not affect your rights to take legal action.

More information about the Ombudsman and the type of complaints they can review is available via their website https://www.fspo.ie/

Cancellation Rights
craftinsure.ie can cancel your policy by sending you an email to which we obtain a receipt.

You can cancel your policy via the policy holder part of the craftinsure.ie website at any time. If you cancel this insurance contract within 14 working days after the date when you are informed the contract has been concluded, no financial cost will be imposed on you other than the cost of the premium for the period of cover.

If you cancel after 14 working days and have paid an annual premium, you will receive a pro-rata refund the balance of the premium paid for the unexpired term. Individual monthly premiums are non refundable.

However, if you have made a claim during the currency of the policy being cancelled, then no refund is due.

This product is underwritten by Zurich Insurance Plc (a non-life insurance undertaking).

Zurich Insurance plc is a public limited company incorporated in Ireland.

Companies Registration Office Registration No. 13460. Registered Office: Zurich House, Ballsbridge Park, Dublin 4, Ireland.

Zurich Insurance plc, trading as Navigators and General is authorised and regulated by the Central Bank of Ireland.

Central Bank of Ireland Firm Reference Number is C743

This product is administered by Craftinsure Ireland Ltd.

Craftinsure Ireland Ltd (an insurance intermediary) is a private limited company incorporated in Ireland.

Companies Registration Office Registration No. 439758

Registered Office: I Connawood Green, Old Connaught Avenue, Bray, Co Wicklow.

Telephone: +353 (0) 1 282 4633

Website: www.craftinsure.ie

Craftinsure Ireland Ltd, trading as Craftinsure is regulated by the Central Bank of Ireland.

Central Bank of Ireland Firm Reference Number is C187907.