Sailboard Sample Policy | ![]() |
![]() |
Thank you for choosing Craftinsure.ie. Craftinsure Ireland Ltd provides an online insurance facility on behalf of Tokio Marine Europe SA. We can assist you with both policy and claims administration but most policy administration can be carried out by you online. As Craftinsure is an online insurer it is intended for this policy to be viewed in electronic format. A definition applies to any word shown in bold italics. To view the definition, simply click on the word. You can also view and download the definitions at www.craftinsure.ie. |
Your policy is governed by the law that applies to where you reside in the Republic of Ireland.
Click on words when viewing this policy online to see their definition.
Whilst ashore or in transit or afloat on inland and coastal waters of Ireland and the United Kingdom, and for a period not exceeding 30 days in any one period of insurance in continental Europe.
We will pay for physical loss or damage to “Boat Name” whilst ashore or afloat, or in transit by road within Ireland, the UK or Europe.
We will not pay for any liability claims arising from:
The first €100 of any claim
We will not pay any claims arising from:
We shall not provide coverage to you or any other party to the extent that such cover would violate any applicable trade or economic sanctions law or regulation.
You must tell us immediately if at any time any of the information is incorrect or changes. If we have wrong information, this may result in an increased premium and /or claims not being paid in full, or your insurance may not be valid and claims not paid. If in doubt about any information, please contact us as soon as possible.
Changes in information we need to be informed of include, but are not limited to, the following examples and apply equally to all persons covered under the policy:
Your insurance may not be valid until we have agreed to accept your changes and we will be entitled to vary the premium and terms for the rest of the period of insurance.
You should keep a record of all information supplied to us in connection with this insurance
In accordance with the Terms & Conditions agreed when purchasing or renewing your policy, we will until further notice charge the credit or debit card registered with us when payments become due. Renewal terms will be emailed to you 30 days prior to the renewal date. we may vary the terms of the policy (including the premium) at renewal. On the renewal date, Craftinsure will automatically apply for payment of the premium due. If you do not want to renew the policy, provided you tell us or cancel your policy online before the renewal date, we will not renew it.
Click on the heading "Claims" on our website and complete the online claim form.
We aim to provide a high standard of service that will leave you no cause for complaint. However, if you feel we have not met the high standard you would expect of us, any enquiries or complaints regarding your policy may be addressed to complaints@craftinsure.ie or by post to the Managing Director Arachas Ltd The Courtyard, Carmanhall Rd, Sandyford Business Park, Sandyford, Dublin D18X377.
If necessary, we will arrange for your complaint to be handled by Tokio Marine Europe or their representative, however, if this is the case, the below process will still apply.
If you wish to contact Tokio Marine Europe directly, please use the following contact details:
TME Head of Legal & Compliance
26 Avenue de la Liberté
L-1930 Luxembourg
Luxembourg Email: TMEComplaints@tmhcc.com
In the case that you are still not satisfied with the final response of TME, You may still have the right to refer your complaint to the Insurance Ombudsman or the Commissariat Aux Assurances (CAA), free of charge. You can find more information on the Insurance Ombudsman and the CAA using the contact details below:
Insurance Ombudsman
By Website: |
By Email: |
By Post:
ACA |
By Phone: +352 44 21 44 1
By Fax: +352 44 02 89 |
Commissariat Aux Assurances
By Website: www.caa.lu/fr/consommateurs/resolution-extrajudiciaire-des-litiges |
By email: |
By Post: 11, rue Robert Stumper L-2557 Luxembourg Luxembourg |
By Phone: +352 22 69 11 1 By Fax: +352 22 69 10 |
Craftinsure Ireland Ltd provides an online insurance facility on behalf of underwriters, Tokio Marine Europe SA We can assist you with both policy and claims administration.
The administration of your policy can be carried out on line at www.craftinsure.ie where you can: Within the Existing Customer pages, change your details, the boat details or payment method. Within the Claims pages, submit a new claim or track the progress of an existing claim
Please email us at customersupport@craftinsure.ie or if required use the TELEPHONE HELPLINE +353 (0) 1 285 9631 to advise us about any changes required to your policy and general administration matters.
To report or discuss a claim you can email us at claims@craftinsure.ie or call the TELEPHONE HELPLINE number above.
This insurance is underwritten by Tokio Marine Europe S.A. Trading as Tokio Marine HCC, which is a member of the Tokio Marine HCC Group of Companies. Tokio Marine Europe S.A. is authorised by the Luxembourg Minister of Finance and regulated by the Commissariat aux Assurances (CAA). Registered with the Registre de commerce et des sociétés, Luxembourg under No. B221975 and with registered office at 26, Avenue de la Liberté, L-1930, Luxembourg.