Multihull Sample Policy

Thank you for choosing Craftinsure.ie. Craftinsure Ireland Ltd provides an online insurance facility on behalf of Zurich Insurance plc. We can assist you with both policy and claims administration but most policy administration can be carried out by you online. As Craftinsure is an online insurer it is intended for this policy to be viewed in electronic format. A definition applies to any word shown in bold italics. To view the definition, simply click on the word. You can also view and download the definitions at www.craftinsure.ie.

Governing Law

Your policy is governed by the law that applies to where you reside in the Republic of Ireland.

Relevant to the entire policy

• This policy is an agreement between you, Mr A Sample, and us. It is based on the information you gave to us for the Insurance of Catalac 10M, “Boat Name”, €50,000, and is in place following payment of the premium for the period DD/MM/YYYY to DD/MM/YYYY.
• This policy is non-transferable.

Definitions:

Click on words when viewing this policy online to see their definition.

Territorial Scope:

Ashore or afloat on inland and coastal waters of Ireland, the United Kingdom, and Continent of Europe, Brest to the river Elbe, including inland continental waterways North of 40° 30' North, and West of 10° East. During the period 1st May to 30th September this area is extended from Bordeaux to Stavanger, including the

Baltic not North or East of Stockholm.

Accidental Damage & Theft cover. What is covered:

We will pay for physical loss or damage to “Boat Name” whilst ashore or afloat, being lifted, hauled out or launched, or in transit by road within the UK (provided by professional road haulier if over 30ft in length).

What is not covered:

• Loss or damage due to wear and tear, depreciation, gradual deterioration, or mildew.
• Theft from the interior of “Boat Name” or place of storage ashore unless following forcible and violent entry, or theft of gear and equipment from the exterior of the boat unless violence and force are used.
• Loss or damage resulting from electrolysis, osmosis or similar conditions.
• Loss or damage to motors, electrics, batteries and their connections unless directly caused by “Boat Name” grounding or sinking (provided not due to a cause excluded within this policy), or by fire, contact with an external substance (other than water), malicious damage, theft, sudden accidental incursion of water following an identifiable and unexpected occurrence, dropping off or falling overboard of outboard motors, or by frost (providing all manufacturer’s recommendations have been followed).
• Theft of outboard motors whilst attached to “Boat Name” or her tender(s) unless securely locked by an anti-theft device which prevents retaining bolts or clamps being undone, and unless you can supply the engine serial number.
• Loss of or damage to consumable stores or moorings.
• Sails or protective covers more than 3 years old split by the wind or blown away.
• The cost of making good any defect in repair or maintenance, or replacing or renewing any defective part, or making good any fault or error in design or construction.
• Claims for loss of use of “Boat Name”
• Loss or damage to masts, spars and sails whilst racing
• Where “Boat Name” (or her tender) is fitted with a kill cord, we will not pay for any loss or damage caused by loss of control where a kill cord is fitted but has not been used.

Conditions which apply:

• We will pay the reasonable cost of repair for loss or damage not exceeding €50,000 Reasonable replacement or repair may not result in the appearance and condition being the same as that prior to the claim. In the event of total loss or constructive total loss, we will pay €50,000 or at our option, provide a replacement boat of a similar age, size and type.
• In the event of Constructive Total Loss, we will be entitled to retain any salvage.
• We will not pay for unrepaired damage in the event of a subsequent total loss.
• In the event of loss or damage to outboard motors, and only where the serial number is supplied, we will pay the reasonable cost or repair or reinstatement but not exceeding the market value at the time of loss which will be calculated as the new replacement price less a deduction of 10% per year since new, up to a maximum deduction of 70%.
• In the event of total loss of sails, we will pay the cost of replacement less a reduction for wear and tear based on 15% per year since purchase of the sails, with a maximum reduction of 60%, or the excess whichever is the greater.
• We will pay reasonable costs of inspecting the bottom of your boat after grounding, provided incurred specifically for that purpose, even if no damage is found.
• We will pay reasonable costs incurred, including salvage, in preventing or minimising a loss covered by this insurance.
• If a claim occurs whilst on a marina berth, the excess is reduced to €150.

Personal Effects. What is covered:

The personal effects of “Mr A Sample” are covered against loss or damage whilst on board or used in connection with “Boat Name” up to a limit of €1,500.

What is not covered:

• any single article valued at over €500 unless agreed in writing by us.
• Wear, tear, gradual deterioration, damp, mould, moth, mechanical and electrical failure or breakdown.
• Breakage of items of a fragile nature unless caused by “Boat Name” grounding, or being in collision, or due to fire, theft or attempted theft.
• Loss of cash, travellers cheques, credit or debit cards, postage stamps, and any other negotiable instruments or documents with a monetary value or cost to reinstate.
• Loss or damage to jewellery, antiques, works of art, software, spectacles, or mobile phones.
• Theft unless following forcible and violent entry or exit, or following forcible and violent removal from the exterior of your boat.

Liability to Others. What is covered:

• We will cover your legal liability to compensate other people if someone dies or is injured, or property is lost or damaged as a result of your interest in “Boat Name” up to a limit of €5,000,000 in respect of any one accident (which shall be deemed to include a series of accidents occurring in connection with or arising out of any one event) but unlimited in the aggregate.
• We will also pay for law costs incurred in settling or defending any claim providing we have given written consent.
• Subject to the policy terms and limitations, cover extends to any person in charge of“Boat Name” with your permission, but not to persons employed by you.
• We will pay for all expenses properly incurred by you in connection with Official Inquiries, and Coroner’s Inquests.
• We will pay reasonable costs of attempted or actual raising, removal or destruction of wreck resulting from loss or damage covered by this insurance.

What is not covered:

We will not pay for any liability claims arising from: 

•  Liabilities to third parties whilst whilst “Boat Name” is in transit by road (which should be covered by the vehicle insurance).
•  Accidents or illness to any persons employed by you in connection with “Boat Name” 
• Costs of defending any criminal prosecution, or the payment of any fines or penalties.
• Contractual liability.

Exclusions which apply to the whole policy.

• The first €300 of any claim.
• The excess is reduced to €150 in respect of Personal Effects, tenders and outboard motors not exceeding 10hp, or where a claim occurs within a marina.

We will not pay any claims arising from:

• Hire, charter, or any other commercial activity.
• War, invasion, civil war, conflict or commotion, or terrorism
• Capture, seizure, restraint or detainment.
• Ionising radiation, radioactivity, nuclear fuel, nuclear waste or nuclear equipment.
• Any chemical, biological, bio-chemical or electromagnetic weapon.
• Malicious computer codes, or from the failure of a computer chip or computer software
• Wilful misconduct or acts of recklessness by you, or those to whom this policy extends, including but not limited to when under the influence of alcohol or drugs.
• Your boat is being used single-handedly for a period exceeding 24 hours.
• Pollution or contamination unless directly caused by a sudden, identifiable, unintended and unexpected incident occurring entirely at a specific time and place during the period of insurance.

Sanctions

We shall not provide coverage to you or any other party to the extent that such cover would violate any applicable trade or economic sanctions law or regulation.

You have agreed:

• “Boat Name” is constructed of fibreglass, aluminium or steel and does not exceed 50ft (15.25m) in length.
• The permanent home mooring of “Boat Name” is in Ireland
• “Boat Name” will be maintained in a proper state of repair and seaworthiness, and in the case of trailers, roadworthiness, and will exercise due care and diligence in safeguarding your boat and property.
• If “Boat Name” is over 20 years old and over 23ft in length, you have in your possession a survey report not more than five years old from a qualified surveyor, with all recommendations complied with.
• If “Boat Name” is in Ireland during the period 1st October to 31st March she will be ashore or in a marina when not navigating.
• Any tender will be marked with the name of the parent boat.

Information you should provide

• It is important that you check the information shown in your policy documentation, as your cover is based on the information you have given us during the application process or subsequently, as confirmed in your most recent documents. Although we may undertake checks to verify your details, you must take reasonable care to ensure all the information provided by you or on your behalf is, to the best of your knowledge and belief, accurate and complete.

You must tell us immediately if at any time any of the information is incorrect or changes. If we have wrong information, this may result in an increased premium and /or claims not being paid in full, or your insurance may not be valid and claims not paid. If in doubt about any information, please contact us as soon as possible.

Changes in information we need to be informed of include, but are not limited to, the following examples and apply equally to all persons covered under the policy:

• Accidents or theft involving a boat, whether or not resulting in a claim
• Convictions or pending prosecutions for any criminal offence
• Make or model of boat, modifications or use of the boat, or where the boat is moored
• Any health matters affecting ability to operate the boat

Your insurance may not be valid until we have agreed to accept your changes and we will be entitled to vary the premium and terms for the rest of the period of insurance.

You should keep a record of all information supplied to us in connection with this insurance

Cancellation

• You can cancel this insurance at any time at www.craftinsure.ie by accessing your Existing Customer pages of the website, or by emailing us.
•  If you have made a claim during the current period of insurance and cancel the policy, there will be no refund of premium. Please refer to the Terms & Conditions on our website.
• You can cancel cover within the first 14 day "cooling off" period, if you haven't made a claim.

Automatic Renewal:

In accordance with the Terms & Conditions agreed when purchasing or renewing your policy, we will until further notice charge the credit or debit card registered with us when payments become due. Renewal terms will be emailed to you 30 days prior to the renewal date. We may vary the terms of the policy (including the premium) at renewal. On the renewal date, we will automatically apply for payment of the premium due. If you do not want to renew the policy, provided you tell us or cancel your policy online before the renewal date, we will not renew it.

Accidents and Claims:

Click on the heading "Claims" on our website and complete the online claim form.

• You must tell us immediately about any accidents, claims or legal proceedings in connection with this policy by e-mail to claims@craftinsure.ie or by phoning +353 (0) 1 282 4633.
• You will give us full information of the circumstances of the incident and of all claims made, with names and addresses of claimants and witnesses of the accident, as soon as possible.
• We can decide where repairs shall be carried out and may require a number of quotations.
• No liability shall be admitted, nor any offer, promise or payment made by you, nor legal expenses incurred without our consent. We shall be entitled to take over, and conduct in your name, the defence of any action.
• You must send all claims, letters, summonses or writs relating to any accident to us immediately. We will decide how to settle or defend a claim, and may bring or defend proceedings in the name of any person covered by the policy, including recovery proceedings.
• In the event of any claim arising which is also recoverable under any other insurance, we shall only be liable for our due proportion of such a claim.
• If a claim is false or fraudulent in any way, we will not make any payment and the policy will be void.

Our Complaints Procedure

We aim to provide a high standard of service that will leave you no cause for complaint. However, if you feel we have not net the high standard you would expect of us, any enquiries or complaints regarding your policy may be addressed to complaints@craftinsure.ie or by post to the Managing Director, Craftinsure Ireland Ltd, I Connawood Green, Old Connaught Avenue, Bray, Co Wicklow. Alternatively please call us on +353 (0) 1 282 4633.

If necessary, we will arrange for your complaint to be handled by Zurich Insurance plc or their representative, however, if this is the case, the below process will still apply.

If you wish to contact Zurich Insurance plc directly, please use the following contact details.

Call: +353 0 1890 400 300

Email: customerhelp@zurich.ie

Write: Zurich House, Ballsbridge Park, Dublin 4, Ireland

Many complaints can be resolved within 5 days of receipt

If we can resolve your complaint to your satisfaction within the first 5 business days of receipt, we will do so. Otherwise, we will keep you updated with progress and will provide you with our decision as quickly as possible (and in any case within 40 business days). Next steps if you are still unhappy

After receiving our final response or if we have been unable to conclude our investigation within 40 business days, you may be able to refer your complaint to the Financial Services and Pensions Ombudsman (FSPO)

We will let you know if we believe the Ombudsman service can consider your complaint when we provide you with our decision.

The service they provide is free and impartial. We will provide full details of how to do this in our final response or holding letter.

The FSPO can be contacted as follows:

In writing: Financial Services and Pensions Ombudsman, 3rd Floor, Lincoln House, Lincoln Place, Dublin 2, D02 VH29 Telephone: 1890 88 20 90 or 00353 1 567 7000

E-mail: info@fspo.ie

Online: https://www.fspo.ie

Following this complaint procedure does not affect your rights to take legal action.

More information about the Ombudsman and the type of complaints they can review is available via their website https://www.fspo.ie/

Contact us:

Craftinsure Ireland Ltd provides an online insurance facility on behalf of underwriters, Zurich Insurance plc. We can assist you with both policy and claims administration.

The administration of your policy can be carried out on line at www.craftinsure.ie where you can: Within the Existing Customer pages, change your details, the boat details or payment method. Within the Claims pages, submit a new claim or track the progress of an existing claim

Please email us at customersupport@craftinsure.ie or if required use the TELEPHONE HELPLINE +353 (0) 1 282 4633 to advise us about any changes required to your policy and general administration matters.

To report or discuss a claim you can email us at claims@craftinsure.ie or call the TELEPHONE HELPLINE number above.

This product is underwritten by Zurich Insurance Plc (a non-life insurance undertaking).

Zurich Insurance plc is a public limited company incorporated in Ireland. Registration No. 13460. Registered Office: Zurich House, Frascati Road, Blackrock, County Dublin, A94 X9Y3, Ireland. UK branch registered in England and Wales Registration No. BR7985. UK Branch Head Office: The Zurich Centre, 3000 Parkway, Whiteley, Fareham, Hampshire PO15 7JZ. Zurich Insurance plc is regulated by the Central Bank of Ireland. Zurich Insurance plc is registered in Ireland under registration no. 13460. Registered office: Zurich House, Frascati Road, Blackrock, County Dublin, A94 X9Y3, Ireland.